WikiHow Automated Email Marketing works?

How Automated Email Marketing works?

Sep 04, 2023

Emails will always remain one of the best marketing strategies that no e-commerce business should undermine. Automated email marketing involves the use of email automation tools and strategies to send targeted and timely emails to subscribers and customers based on predefined triggers and actions. The goal of automated email marketing is to deliver relevant content to the right people at the right time, thereby increasing engagement, nurturing leads, and driving conversions.

What is automated email marketing?

Automated email marketing is a digital marketing strategy that utilizes email automation tools and workflows to send targeted and personalized emails to subscribers and customers based on predefined triggers and actions. Unlike traditional email marketing, where emails are sent manually to entire email lists, automated email marketing relies on automation to deliver relevant content to recipients at the right time.

Why use automated email marketing?

Increased efficiency

Automated email marketing streamlines the process of sending emails by automating repetitive tasks, such as sending welcome emails, follow-ups, and reminders. This frees up time for marketers to focus on other strategic initiatives.


Automated email marketing allows for highly personalized communication with subscribers and customers. Businesses can deliver content that resonates with recipients by segmenting email lists and targeting specific groups based on demographics, behaviors, and preferences.

Improved engagement

Sending timely and targeted emails based on triggers and events increases the likelihood of engaging recipients. Businesses can capture the attention of subscribers and encourage them to take action, such as making a purchase or completing a form by delivering relevant content at the right time.

Nurturing leads

Automated email marketing helps businesses nurture leads throughout the customer journey. By sending numerous automated emails that provide valuable information, address common questions, and offer solutions to pain points, businesses can guide prospects through the sales funnel and convert them into customers.

Increased conversions

Personalized and timely emails have been shown to drive higher conversion rates compared to generic email blasts. Targeted content allows businesses to increase the likelihood of conversions, whether it’s signing up for a webinar, making a purchase, or downloading a resource.


Automated email marketing offers a high return on investment (ROI) compared to other marketing channels. With the ability to reach a large audience at a relatively low cost, businesses can achieve significant results without breaking the bank.

Data-driven decision making

Automated email marketing provides valuable insights into recipient behavior and campaign performance. Monitoring key metrics such as click-through rates, open rates, and conversions allows businesses to gather actionable data to optimize their email campaigns.


Automated email marketing is scalable, allowing businesses to reach millions of subscribers with minimal effort. Whether a business is just starting out or has a large customer base, automated Klaviyo email marketing can accommodate varying levels of scale and growth.

Enhanced customer experience

With personalized and relevant content, businesses can improve the customer experience and build better relationships with their audience. Automated emails that provide value, offer assistance, and address customer needs contribute to positive brand perception and increased loyalty.

Competitive advantage

In today’s competitive marketplace, businesses that leverage automated email marketing have a competitive advantage. By delivering targeted and timely communication, businesses can cut above the rest and stay top-of-mind with their audience.

Here’s how automated email marketing works:

1. Segmentation:

  • Before you start sending automated emails, you need to segment your email list into different groups based on factors like demographics, behaviors, purchase history, and interests.
  • This segmentation allows you to send more personalized and relevant content to each group.

2. Triggers and Events:

  • Automated emails are typically triggered by specific events or actions.
  • These triggers can include actions like signing up for a newsletter, making a purchase, abandoning a shopping cart, or clicking a link in a previous email.

3. Email Automation Tools:

  • Email marketing platforms offer automation features that allow you to set up and schedule automated email campaigns.
  • Popular tools like Mailchimp, HubSpot, and Klaviyo provide user-friendly interfaces for creating and managing automated campaigns.

4. Workflow Creation:

  • Within an email automation tool, you’ll create workflows or sequences that define the series of emails to be sent based on different triggers.
  • Workflows are often visual representations of the customer journey.

5. Content Creation:

  • For each step of the workflow, you’ll create the email content.
  • This can include welcome emails, product recommendations, educational content, promotional offers, and more.

6. Personalization:

  • Effective automated email marketing goes beyond just sending emails on a schedule.
  • It involves personalizing the content based on the recipient’s preferences, behaviors, and interactions with your website or previous emails.

7. Testing and Optimization:

  • Before launching your automated email campaign, it’s important to test different elements, such as subject lines, content, and sending times.
  • Continuous optimization based on performance metrics (open rates, click-through rates, conversions) is crucial.

8. Examples of Automated Emails:

  • Welcome Emails: Sent to new subscribers or customers to introduce your brand and set expectations.
  • Abandoned Cart Emails: Sent when a customer leaves items in their cart without completing the purchase.
  • Product Recommendations: Based on previous purchases or browsing history.
  • Drip Campaigns: A series of emails sent over time to nurture leads or educate customers.
  • Transactional Emails: Order confirmations, shipping notifications, and receipts.
  • Re-Engagement Campaigns: Sent to inactive subscribers to encourage them to re-engage with your brand.

9. Monitoring and Analytics:

  • Email automation tools provide analytics and insights into how your automated campaigns are performing.
  • Monitor open rates, click-through rates, conversion rates, and other relevant metrics to assess the effectiveness of your campaigns.

10. Iterative Improvement:

  • Based on the data and insights gathered, continuously refine and improve your automated email campaigns to enhance engagement and drive better results.

How can virtual assistants help in automating your email marketing?

Setup and configuration

Virtual assistants (VAs) can handle the initial setup and configuration of your email marketing automation tools. They can help you choose the right platform, create accounts, and configure settings according to your business needs.

Segmentation and list management

VAs can assist in segmenting your email list based on various criteria, such as behavior, demographics, and purchase history. They can manage your email list by adding new subscribers, removing inactive ones, and updating contact information to ensure accuracy.

Content creation

VAs can help in creating email content, including writing compelling subject lines, crafting engaging copy, and designing eye-catching visuals. They can also repurpose existing content into email campaigns and schedule them for delivery.

Workflow creation

VAs can create automated workflows or sequences within your email marketing platform. They can define triggers, set up rules, and sequence emails to be sent based on subscriber actions or events, such as purchases, sign-ups, or abandoned carts.


VAs can personalize email content by dynamically inserting subscriber names, segment-specific offers, and personalized recommendations. They can also tailor email content based on subscriber preferences and past interactions to increase engagement.

Testing and optimization

VAs can conduct A/B tests on different elements of your email campaigns, such as subject lines, content, and send times. They can analyze test results, identify trends, and make data-driven recommendations for optimizing campaign performance.

Monitoring and reporting

Virtual Assistant can monitor the performance of your email campaigns by tracking key metrics such as open rates, click-through rates, and conversions. They can generate reports, analyze data trends, and provide insights to improve campaign effectiveness.

Automated email marketing streamlines and optimizes your communication with subscribers and customers, enabling you to deliver targeted content that resonates with their needs and behaviors. It saves time, increases efficiency, and helps you build stronger relationships with your audience.

Sep 05, 2023

Running a campaign on Dotdigital, a comprehensive marketing automation platform, involves a series of strategic steps to effectively engage your target audience, increase brand…

Sep 05, 2023

Running a campaign in ActiveCampaign involves setting up and sending targeted emails to your contacts. ActiveCampaign offers a variety of campaign types and automation…

Sep 05, 2023

Mailchimp is a user-friendly and widely popular email marketing platform that caters to businesses of all sizes. Known for its intuitive interface and beginner-friendly…

Sep 05, 2023

Email marketing remains a powerful tool for online businesses, and Klaviyo is a platform designed to make it easier and more effective. But with…

Sep 05, 2023

Dotdigital segments are a powerful feature within the Dotdigital Engagement Cloud platform, designed to help businesses organize and target their customer data effectively. These…

Sep 04, 2023

Segments can help you reach a large number of audience at once. It minimizes efforts and enables you to target just the right audience…

WhatsApp Image